Penske Automotive Assistant Estimator - Penske Automotive Collision Center - AZ in Phoenix, Arizona
The Assistant Estimator assists the Estimator in the accurate evaluation and appraisal of vehicle damage to determine cost of repair for insurance claim settlement.
Examines damaged vehicle to determine extent of structural, body, mechanical, or interior damage.
Estimates cost of labor and parts to repair or replace each damaged item
Reviews repair cost estimates with service manager, body shop manager or body shop supervisor
Reconciles and disagreements in repair cost between the estimator and supervisor and will escalate as needed.
Determines feasibility of repair versus replacement of parts, such as bumpers, fenders, and doors
Evaluates practicality of repair as opposed to payment of vehicle market value before accident
Determines salvage value on total vehicle loss
Prepares insurance forms to indicate repair cost estimates and recommendations
Estimates cost of repainting, converting to special purposes, or customizing undamaged vehicles
Provides estimates to insurance adjusters and claims personnel
Provides estimates and options to customers
Handles all customer complaints promptly and in accordance with company policies
Ensures efficient processing of estimates for customers, insurance companies and internal dealership staff
Maintains accurate daily, weekly, monthly and on demand reporting that reflects activities associated with the program and provides reports to Supervisors, Management and insurance companies
Understands the federal, state, and local laws that govern repair of vehicles for insurance claims
Maintains reporting systems required by general management, insurance companies and the manufacturer
Ensures that the work areas and customer waiting area are kept clean
Follows all attendance and punctuality standards with adherences to timekeeping standards
Follows the Company Code of Business Ethics and Conduct
Understands and follow all work rules and procedures and follows lawful directions from Supervisors
Upholds the company's non-disclosure and confidentiality policies and agreements.
Maintains a professional appearance for self in accordance with company policy.
Attends pertinent training on request
Assist with organizing and attends special events held at dealership or in the community
Attends company meetings as required.
Other duties as assigned
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.
Req Number: 2394
Dealership: Penske Automotive Collision Center - AZ
Location Address: 7015 E Chauncey Lane