Express/Roadside Technician

Mercedes-Benz of Chantilly
Chantilly, VA

Job Details

Mercedes-Benz of Chantilly, a Penske Automotive Group dealership, is looking for motivated and hard-working Express/Roadside Assistance Technician to join our team and deliver extraordinary customer experiences.

Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As an Express Technician, you will perform repairs and maintenance work in accordance with factory and dealership specifications and time standards for an excellent customer experience.In addition, operates a service vehicle (tow truck wheel lift or light service truck) and responds to dispatched roadside assistance calls that require a tow, jump-start, lock- out, fuel replenishment, tire change and other minor mechanical assistance.

WHAT WE HAVE TO OFFER

  • Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."

  • Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings and retirement plan with company match.

  • Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.

  • Values-driven culture built on integrity, professionalism, excellence and teamwork.

  • State-of-the-art facilities and excellent working conditions.

WHAT WE ARE LOOKING FOR

  • Genuine interest in providing an exceptional customer experience.

  • Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.

  • Strong work-ethic with the ability to work in a fast-paced, results-driven environment.

  • Safe working knowledge of shop tools and equipment, and dealership experience. Brand knowledge is preferred, but not required.

WHAT YOU CAN BRING TO THE TABLE

  • Commitment: Ensure our customers have an excellent service experience at every step along their vehicle repair process.

  • Authenticity: Connect with customers about their vehicle questions in a professional manner that reflects understanding, clarity and accuracy, and courtesy.

  • Accountability: Understand and comply with all regulations that affects the Service department, and perform tasks accurately, fairly and in accordance with local, state and federal statutes, as well as company policies.

APPLY WITH US!

If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review and a drug screen. Be a part of the best customer experience team in the automotive industry… apply with us today!

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

Req Number: 29760

Position Code: 145007

Type: Full-time

Dealership: Mercedes-Benz of Chantilly

Location Address: 14841 Stonecroft Center Court

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