Penske Automotive Careers

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Customer Service Representative | Penske Automotive - Career Opportunities

Job Information

Penske Automotive Customer Service Representative in Round Rock, Texas

We are currently seeking a Contact Center Customer Service Representative to join our Team!


We are a people-oriented business that is committed to providing superior levels of customer service. While our success and growth are dependent on many factors, first and most important are the skills, intelligence, creativity and dedication of our employees. We have a comprehensive training program to ensure your success on the team. The customer service representative is tasked with creating a second to none customer experience handling inbound service calls efficiently while navigating multiple applications and systems in a fast-faced environment.


Assist service department guests with appointment needs and general questions for multiple dealerships

Deliver great customer service

Take full ownership of and provide a thorough resolution

Deliver results in a high-volume, dynamic environment


Detail oriented and excels in a fast-paced, results driven environment

Previous call center experience preferred/not required

Professional and friendly phone skills

Ability to work a flexible schedule

Ability to multi-task

Self-motivated enthusiastic presence in a team environment

Professional appearance and work ethic


  • Competitive Compensation

  • Medical, Dental and Vision

  • 401(k) with company match

  • Superior Training

  • Career Development Programs

  • Organizational Stability

  • National growth opportunities

  • Vacation/Sick & Holiday Benefits

Penske Automotive Group , headquartered in Bloomfield Hills, Michigan, is the world's second largest automotive dealership group. PAG operates 327 retail automotive franchises, representing 42 different brands, and 26 collision repair centers.

Req Number: 17087

Type: Full-time

Dealership: Texas Management Company

Location Address: 2307 I-35

EEO Statement

The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.