Penske Automotive Warranty Administrator - Subaru Orange Coast in Santa Ana, California
The Warranty Administrator performs a wide range of administrative and office support duties associated with vehicle warranties.
Accurately coding warranty claims and entering into the dealerships automated system
Processing warranty paperwork to ensure documentation and verifying criteria required by factory or distributor
Reviewing warranty claims and correcting any errors
Administering warranty parts identification and disposal
Maintaining good working relationships with the Service and parts Departments
Booking/coding warranty & internal repair orders
Keeping abreast of all factory recalls and announcements
Reconciling all warranty receivables and working with the accounting department to obtain payments
Handle rejected claims according to dealership and/or manufacturer specifications and follow up on outstanding claims.
Maintaining all service and customer records as required by the warrantor.
Other duties as assigned.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice
The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.
Req Number: 11575
Dealership: Subaru Orange Coast
Location Address: 1350 Auto Mall Drive