Penske Automotive Service BDC Representative - BMW of Tenafly in Tenafly, New Jersey

Do you have experience in Customer Service and are looking for a challenging career in a well-established and successful Fortune 500 company?

BMW of Tenafly is looking for friendly and professional individuals to join our Servive BDC team. If you are motivated to work in a fast-paced, call-center environment and enjoy interacting with customers, apply now for one of the largest automotive retail dealer groups in the country! The Call Center/BDC Representative is responsible for making inbound and outbound calls and communicating with customers via phone, email or chat systems as assigned. You will also be responsible for coordinating service appointments/reservations for the dealership and following up with customers.

Candidates must have superior customer service skills, excellent communication skills and be able to stay motivated and productive in a fast paced, high volume environment.

Requirements:

  • Excellent customer service skills, over the phone and in-person

  • Superior communication skills

  • Ability to work in a fast-paced, high-volume environment

  • Ability to work a non-traditional schedule

  • Automotive industry experience preferred, but not required

Join our team by APPLYING TODAY!

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. All applicants must possess a valid driver's license and have a good driving record.

Benefits :

Medical/Dental/Vision

Advancement Opportunity

401K

Positive Working Environment

Call Center, Business Development Center, BDC, telecomm, phone, multi-phone, communication, appointment, scheduling, administrative, receptionist, customer service, bi-lingual, multi-lingual, high volume.

Req Number: 4483

Type: Full-time

Dealership: BMW of Tenafly

Location Address: 301 County Road