Quality Control Representative
Job Details
Summary/Objective
The Quality Control Representative reviews all work completed by the service departments ensuring repairs have been completed meeting company and manufacturer standards.
Essential Functions
Minimizes comebacks by conducting periodic spot checks of completed jobs for thoroughness and quality
Investigates and corrects customer complaints regarding quality
Inspects all recently purchased and comeback vehicles to ensure proper repair and condition of vehicle
Understands and follows all applicable federal, state, and local regulations on hazardous waste and OSHA Right-to-Know
Establishes and maintains good working relationships with other departments
Understands, keeps abreast of, and complies with federal, state, and local regulations that impact the company's business
Facilitates and/or conducts training on proper techniques, policies, regulations, and best practices and recommends employees to appropriate training as needed
Understands and follows work rules and procedures
Follows all attendance and punctuality standards with adherences to timekeeping standards including recording time of arrival, departure and all breaks for self and subordinates
Follows lawful directions from supervisors
Upholds the company's non-disclosure and confidentiality policies and agreements
Attends company meetings as required
Maintains a professional appearance and a neat work area for self and subordinates in accordance with company policy
Other duties as assigned.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice
Req Number: 29868
Position Code: 762801
Type: Full-time
Dealership: Tysons Corner Collision Center
Location Address: 8550 Tyco Road
EEO Statement
The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.