Bilingual Call Center Representative

Florida Management Company
West Palm Beach, FL

Job Details

Are you fluent in Spanish and English? Penske Automotive Group wants YOU to join our team as a Call Center Representative! No experience? No problem! We provide comprehensive training to set you up for success. Join our Business Development Center (BDC) and handle incoming service calls for Central Florida Toyota, Palm Beach Toyota, and Porsche West Broward. Don't miss this opportunity to kick-start your career with us -- apply now!

As a Bilingual Call Center Representative, you will answer incoming service calls, record, and relay basic vehicle information, offer price quote ranges for services requested, schedule appointments, answer basic maintenance questions, make outbound confirmation calls, and connect customers with service advisors.

WHAT WE HAVE TO OFFER

  • Hourly rate plus the opportunity to earn extra in performance-based bonuses.

  • Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For.

  • Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings and retirement plan with company match.

  • Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.

  • Values-driven culture built on integrity, professionalism, excellence and teamwork.

WHAT WE ARE LOOKING FOR

  • Bilingual in Spanish and English is required.

  • Genuine interest in providing an exceptional customer experience.

  • Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.

  • Excellent communication, interpersonal and organizational skills.

  • Strong work-ethic with the ability to work in a fast-paced, results-driven environment.

  • Prompt responses to internet inquiries with courtesy, accuracy and professionalism.

APPLY WITH US!

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. All applicants must possess a valid driver's license and have a good driving record.

Req Number: 29146

Position Code: 742811

Type: Full-time

Dealership: Florida Management Company

Location Address: 2835 Ranch House Rd

Apply

Latest News

View all News
Glassdoor 2024: Best Places to Work
70th Annual Fortune 500 2024
Fortune World's Most Admired Companies 2024
Automotive News Best Dealers to Work For

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune 500 are registered trademarks of Fortune Media IP Limited and are used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse the products or services of, Penske Automotive Group.

EEO Statement: The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.


Accommodation: We endeavor to make this site and our application process accessible to all applicants. If you are an applicant with a disability and would like to contact us regarding the accessibility of our website or need assistance completing the application process, please email careers@pagjobs.com or call us at (800) 355-0137. General inquiries should be directed to the location applied to.


Be aware of employment scams. Learn More